Please see our Product Care page for more details.

If you have any questions about care for your Jewellery or Watches, please get in touch.

Please Note - Wednesday the 18th of December will be the last day of accepting online orders for Christmas. We will then be closed until the 8th of January. 

We deliver your finely crafted jewellery and luxury timepieces with care, ensuring they arrive in pristine condition.

• Shipping Options: Shipping typically takes 3-5 business days. If you need your item sooner, please just let us know via an email to customerservice@thegoldshop.net and we will try our best to accommodate your needs.
• Secure Packaging: All our products are carefully packaged in elegant, secure boxes to protect your items during transit.
• Tracking: Once your order is shipped, you will receive a tracking number to follow your package every step of the way.

Please see here for more details on Shipping, Returns & Refunds.