Effective Date: November 19, 2024
Welcome to The Gold Shop website.
The Gold Shop (“us”, “we”, or “our”) (Reg. 4662751 Companies House) operates https://www.thegoldshop.net (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
Your privacy is important to us, and we are committed to protecting your personal information while providing you with a secure and enjoyable shopping experience. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our website.
Information We Collect:
When you visit The Gold Shop website, we may collect the following types of information:
1. Personal Information: When you make a purchase, register for an account, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, and shipping address.
2. Payment Information: If you make a purchase, we will collect payment information such as credit card details or other payment methods.
3. Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, and operating system.
4. Cookies: We use cookies to enhance your shopping experience on our website. Cookies are small text files stored on your device that help us recognize you and improve website functionality.
How We Use Your Information:
We use the information we collect for the following purposes:
1. To process and fulfil your orders, including shipping and delivery.
2. To communicate with you about your orders, account, or promotions.
3. To improve our website, products, and services based on your feedback and browsing behaviour.
4. To prevent fraud and enhance the security of our website.
5. To comply with legal obligations and respond to requests from law enforcement authorities.
Sharing Your Information:
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering orders. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Data Security:
The security of your personal information is important to us. We implement industry-standard security measures to protect your data from unauthorised access, disclosure, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
Your Choices:
You have the right to access, update, or delete your personal information on our website. You can manage your communication preferences and opt-out of marketing emails at any time by updating your account settings.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us:
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at customerservice@thegoldshop.net
By using The Gold Shop website, you agree to the terms outlined in this Privacy Policy. Thank you for trusting us with your information and shopping with us.
